Position Detail

Campus Visit Coordinator (#593)

Hiring Range:
$16.50 – $ Hourly
Date Posted:
09/27/2017
Type/Department:
Staff in Enrollment
Search Status:
Search Is Open - Accepting Applications
Apply Now:
Would you like to apply for this position?

Responsibilities:

Under the supervision of an Associate Dean of Admission, the Campus Visit Coordinator (CVC) is the first point of contact for prospective students and families. This person serves as a welcome ambassador, managing all aspects of reception and performing all receptionist duties, including but not limited to answering the phone, oversight of the general admission email account, greeting visitors, and maintaining access to print publications and general reading material. The CVC also manages the campus visit calendar and is responsible for organizing and overseeing daily office activities including tours, information sessions, interviews, lunch visits, overnights, and special group visits. The CVC is the direct supervisor of the student tour guides, and is involved in their selection, training, and evaluation processes.

Additional responsibilities may include short-term projects related to the enrollment division, attendance at admission open house events (some weekend work required), as well as other duties as assigned.

Qualifications:

Qualified candidates must display a strong interest in and ability to represent a selective college for women and a desire to work with students and families. Candidates must possess strong interpersonal and customer service skills and have had experience in a fast-paced work setting.

Candidates must possess excellent organizational and communication skills, a high energy level, and a good sense of humor. Event planning experience is a plus. Must be able to manage multiple ongoing projects and responsibilities.

Strong technical proficiency and ability to work with online databases are a plus. Facility using Google Apps, Microsoft Office, including Word, Excel, and PowerPoint is critical. MHC uses the Slate CRM and Datatel as its legacy system. Technical skills/fluency are essential.

Requirements:

Candidates must be highly reliable, detail oriented, resourceful, and articulate.  A Bachelor's Degree is preferred with one-two years of customer service, and scheduling/event-planning experience is required.  Individuals with an Associate's degree will be considered.  The position also requires some weekend work during open house events throughout the year.  Candidates who have prior experience working in a college environment is a plus.

Salary is commensurate with experience.

 

Mount Holyoke College is an Equal Opportunity Employer.

Mount Holyoke College is committed to enriching the educational experience it offers through the diversity of its faculty, administration, and staff members. Mount Holyoke seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, and relevance in a global society. In furtherance of institutional excellence, the College encourages applications from individuals from underrepresented groups, including faculty, staff, and administration of color, diverse gender identities, first generation college students and individuals who have followed non-traditional pathways to college, and individuals with a demonstrated leadership commitment to including diverse backgrounds and perspectives.