Position Detail

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Program Coordinator, Professional and Graduate Programs (#724)

Date Posted:
08/13/2018
Type/Department:
Staff in Professional and Graduate Education
Search Status:
Position Filled - not Accepting Applications
Apply Now:
We are not accepting applications for this position at this time.

The Program Coordinator supports, promotes and helps advance the quality of the Professional and Graduate Education (PaGE) programs at Mount Holyoke College. Working directly with the academic program directors, the person in this position is responsible for planning and coordinating administrative activities, providing support to students and faculty, and ensuring the smooth program operations.

The coordinator will:

• Provide administrative and operational support for the academic program directors, students, and faculty.

• Maintain and update records on students, faculty, and courses. Compiles reports to share with key internal and external stakeholders as needed. Performs audits on information and helps correct information, as needed.

• Serve as a point of contact for faculty, students, prospective students, and institutional partners.

• Investigate concerns and recommend appropriate courses of action.

• Communicate and check-in with students, providing resources and information as necessary. Track students' progress toward the degree, update advising sheets, verify course and registration information, and performs preliminary academic audits for students. • Communicate and check-in with faculty, assist in on-boarding faculty, and provides technical and administrative support. Collect/track paperwork, book orders, syllabi, and outcome data from faculty.

• Provide support for special events, projects, logistics, and operations, including but not limited to: purchasing, procurement, setting up meetings, drafting letters, assisting with outreach, promoting the programs, admissions, orientation, commencement, faculty meetings, guest speakers, travel, hotel, field trips, space and room set-up requests, catering and food service.

• Supports the Admissions and Communications Coordinator in managing the design and maintenance of internal and external informational resources, including: the website, student and faculty handbooks, directories, course catalogues, schedules, academic calendars, welcome packets for new students, information packets for graduating students, information packets for special events, social media, and other informational resources (both in print and online).

Qualifications:

Required Education: Bachelors degree

Preferred Education: MA in a related discipline

Required Experience: 3-5 years' relevant/progressive experience or an equivalent combination.

Preferred Experience: Experience in a higher education environment, with online and distance Learning, student and/or faculty services, with graduate programs, project management, and in senior administrative roles.

Required Skills, Knowledge and Abilities: Self-starter with excellent interpersonal, communication, problem solving and presentation skills. Must be able to work effectively in a team environment, with individuals at all levels, in stressful and high pressure situations. Demonstrated ability to think strategically, execute tactically, prioritize and exercise independent judgment based on an understanding of institutional policies and activities. Deadline driven, excellent attention to detail and follow through. Basic business math and the ability to manage a budget. Advanced Word, Excel, and Powerpoint skills; experience with databases.

Mount Holyoke College is an Equal Opportunity Employer.

Mount Holyoke College is committed to enriching the educational experience it offers through the diversity of its faculty, administration, and staff members. Mount Holyoke seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, and relevance in a global society. In furtherance of institutional excellence, the College encourages applications from individuals from underrepresented groups, including faculty, staff, and administration of color, diverse gender identities, first generation college students and individuals who have followed non-traditional pathways to college, and individuals with a demonstrated leadership commitment to including diverse backgrounds and perspectives.