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Associate Director of Institutional Research (#738)

Date Posted:
Staff in Institutional Planning & Research
Search Status:
Position Filled - not Accepting Applications
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Mount Holyoke College seeks an Associate Director of Institutional Research (ADIR) to strengthen the analytical and leadership capacity of the Office of Institutional Research and Effectiveness (OIRE). The ADIR joins an organization with a senior leadership team that values the use of data to make decisions.  Within OIRE, the Assistant Director and four undergraduate interns support the Director and Associate Director’s efforts to deliver timely and actionable information that informs strategic planning and decision-making.  The ADIR specializes in interactive data visualizations, dashboards, and reports that further the College's mission and strategic initiatives. This is a full-time, exempt, 10-month, benefit-eligible staff position.

Position Overview

The Associate Director for Institutional Research (ADIR) collaborates with the Director of Institutional Research and Effectiveness to blend data for descriptive, predictive, and prescriptive analytics. Responsibilities include developing, utilizing, and managing key databases to support the College’s operations as well as data visualization and reporting functions. The ADIR assists with data analysis, visualization, and reporting related to institutional effectiveness, responds to ad-hoc research requests, and analyzes and presents survey results. The ADIR also assists in the preparation of standard government and accreditation reports (IPEDS, NEASC, etc.), and contributes to the further development and maintenance of key visualizations for enrollment management, key performance indicators, alumni outcomes, and the IR website. The ADIR serves as a leader in areas of information governance and data analytics on campus committees. The Associate Director manages the Office of Institutional Research and Effectiveness in the absence of the Director.

Qualifications (Education, Experience and Skills)

  • Bachelor’s degree required; a graduate degree in computer science, educational policy, social science research or another quantitative field preferred
  • Successful candidate must demonstrate an ability to visualize data into interactive tables and charts (preferably using one of the following: Tableau, R or Shiny, Java Query, etc.)
  • Motivated and creative with 3-5 years experience in institutional research, business intelligence, market research, or closely related field
  • Strong data synthesis and visualization skills
  • Exceptional problem-solving and decision-making abilities.
  • Experience creating visually attractive and effective presentations, including tables and charts, for multiple audiences
  • Efficiently manage multiple tasks and projects simultaneously with attention to timelines
  • Regularly communicate clearly and interact professionally with a variety of audiences
  • Strong EXCEL skills, including charts, formulas, and pivot tables
  • Skilled with Acrobat Pro, MS Word and MS PowerPoint to summarize and present data.
  • Familiarity with higher education information systems, such as Ellucian Colleague and Slate is desirable
  • Experience extracting data using a variety of report writing tools such as, SAP Business Objects or Entrinsik Informer
  • Familiarity with data-mining or predictive modeling software (e.g., Knime, Rapid Insight, SPSS modeler, etc.)
  • Adheres to strict confidentiality and security procedures regarding the use and storage of confidential data

Essential Job Functions

Reporting and Analysis

  • Visualize key strategic metrics and goals
  • Develop creative ways to display data using interactive and static visualization formats.
  • Collect and analyze national student clearinghouse data for student recruitment, student retention, and alumni outcomes research
  • Conduct research studies to support institutional priorities. Refine research questions; determine appropriate statistical analyses of data; summarize research findings; and write reports with concise, relevant, clear, and accurate data
  • Conduct benchmarking studies on peer institutions of higher education using both public and restricted data (e.g., College Scorecard, IPEDS, COFHE, etc)
  • When needed support the Assistant Director on college-wide compliance with external reporting mandates and public disclosure, including requests from over 70 external entities including IPEDS, US News and World Report, Princeton Review, financial institutions, and accreditation agencies

Data Management

  • Extract data from college systems, including Ellucian Colleague, Slate, and the College’s data warehouse
  • Manage the processes around the design and implementation of ad-hoc and automated reports using reporting tools or programming languages that support data analytics and analysis in a variety of functions including admissions, enrollment, and instructional and student survey data
  • Design and maintain databases to support the College’s operations and institutional research priorities, including but not limited to enrollment management, academic assessment, strategic planning, accreditation, and grant applications
  • Review and update existing survey data “universes” in the Mount Holyoke data warehouse, and test their functionality

Data Analytics

  • Assist campus offices with analytical needs by identifying appropriate data sources and developing interactive reports
  • Support delivery of a daily enrollment management dashboard of key admissions and financial aid data
  • Manage the College dashboard of key strategic indicators. Continually monitor the dashboard to ensure alignment with college priorities and strategic indicators
  • Develop and distribute reports using SAP Business Objects, the College’s business intelligence tool
  • Update interactive dashboards on the College’s website, Tableau Public, and Tableau Server
  • Co-administer the College’s Tableau Server with the Director of Institutional Research & Effectiveness
  • Collaborate with the Assistant Director on visualization of survey data

Information Governance and Leadership

  • Work with Library and Information Technology (LITS) staff and campus information managers to maintain policies and practices to ensure that facilitate the integration of information systems for campus-wide analytic and reporting needs
  • Take an active leadership role in LITS governance by serving as the Institutional Research representative on Core Administrative Systems Management Team (CASMT) and the Slate Operations Group
  • Assist in the College’s transition to a College-wide data warehouse and the resultant
  • Communicate and provide written briefs to IR staff members regarding LITS efforts concerning the development of policies and procedures surrounding data governance and data sharing
  • Document changes in protocol for data maintenance
  • Co-lead the Business Intelligence Users group with the Head of Business Intelligence to promote efficient use of tools such as Informer, Business Objects, and Tableau
  • Represent Mount Holyoke as part of Massachusetts Higher Education Tableau Users’ Group and keep the IR staff up to date on the latest Tableau applications at area colleges and universities
  • Provide basic training and support to other offices using Tableau
  • Manage the IR office in the Director’s absence, including supervision of staff when required

Other Responsibilities:

  • Participate in institutional research organizations, including attendance at annual meetings as needed
  • Represent the office on college committees
  • Respect for confidentiality, and adhere to FERPA and other relevant privacy laws governing data and records

About Mount Holyoke College

Mount Holyoke College is an undergraduate liberal arts college for women with 2,200 students and 220 faculty. Mount Holyoke is located about 90 miles west of Boston in the Connecticut River valley, and is a member of the Five College Consortium consisting of Amherst, Hampshire, Mount Holyoke, and Smith Colleges and the University of Massachusetts.



Mount Holyoke College is an Equal Opportunity Employer.

Mount Holyoke College is committed to enriching the educational experience it offers through the diversity of its faculty, administration, and staff members. Mount Holyoke seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, and relevance in a global society. In furtherance of institutional excellence, the College encourages applications from individuals from underrepresented groups, including faculty, staff, and administration of color, diverse gender identities, first generation college students and individuals who have followed non-traditional pathways to college, and individuals with a demonstrated leadership commitment to including diverse backgrounds and perspectives.