Position Detail

Campus Visit Coordinator (#888)

Date Posted:
07/24/2019
Type/Department:
Staff in Admission
Search Status:
Interviewing Candidates - not Accepting Applications
Apply Now:
We are not accepting applications for this position at this time.

Responsibilities:

Under the supervision of an Associate Dean of Admission, the Campus Visit Coordinator (CVC) is the first point of contact for prospective students and families. This person serves as a welcome ambassador, managing all aspects of the prospective student campus visit experience.  The CVC maintains the campus visit calendar and is responsible for organizing and coordinating daily office activities including tours, information sessions, interviews, lunch visits, overnights, and special group visits.  The CVC staffs the admission lobby, performing all receptionist duties, including but not limited to answering the phone, oversight of the general admission email account, greeting visitors, and maintaining access to print publications and general reading material. The CVC is the direct supervisor of the student tour guides, and is involved in their selection, training, and evaluation processes.

Additional responsibilities may include short-term projects related to the enrollment division, attendance at admission open house events (some weekend work required), as well as other duties as assigned. 

Qualifications:

Qualified candidates must display a strong interest in and ability to represent a highly selective women’s college and a desire to work with students and families. Candidates must possess strong interpersonal and customer service skills and have had experience in a fast-paced work setting.

Candidates must possess excellent organizational and communication skills, a high energy level, and a good sense of humor.  Event planning experience is a plus. Must be able to manage multiple ongoing projects and responsibilities.  Candidates must be highly reliable, detail oriented, resourceful, and articulate. 

Strong technical proficiency and ability to work with online databases are a plus. Facility using Google Apps, Microsoft Office, including Word, Excel, and PowerPoint is critical. MHC uses the Slate CRM and Datatel as its legacy system. Technical skills/fluency are essential.

Physical Demands:

Frequently perform desk based computer tasks. Occasionally lift, carry, push pull objects that weigh up to 10 pounds. Occasionally stand for a few hours, at open house events.

Working Conditions:

Regular work week, but the position also requires some weekend work during open house events throughout the year.

Experience:

A Bachelor's Degree is preferred and one-two years of customer service and scheduling/event-planning experience is required.

Mount Holyoke College is an Equal Opportunity Employer.

Mount Holyoke College is committed to enriching the educational experience it offers through the diversity of its faculty, administration, and staff members. Mount Holyoke seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, and relevance in a global society. In furtherance of institutional excellence, the College encourages applications from individuals from underrepresented groups, including faculty, staff, and administration of color, diverse gender identities, first generation college students and individuals who have followed non-traditional pathways to college, and individuals with a demonstrated leadership commitment to including diverse backgrounds and perspectives.