Position Detail

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External Relations Specialist (#958)

Date Posted:
01/06/2020
Type/Department:
Staff in Career Development Center
Search Status:
Position Filled - not Accepting Applications
Apply Now:
We are not accepting applications for this position at this time.

 

Position Type/Hours per Week & Work Schedule

37.5 hours a week,12-month position. 

Reports to

Senior Associate Director of External Relations

Department Summary & Job Purpose

Mount Holyoke is located in the beautiful Connecticut River Valley in western Massachusetts. The College is committed to educating a diverse community of women at the highest level of academic excellence and to fostering the alliance of liberal arts education with purposeful engagement in the world. 

Mount Holyoke College is engaged in a strategic curriculum to career initiative called The Lynk. The Lynk unifies campus commitments to prepare students to face the future with confidence by providing a rigorous liberal arts education combined with key tools and experiences that enable students to meet their career and life goals. All students are provided with financial support to pursue a qualified internship experience. Mount Holyoke’s 2,202 students hail from 47 states and 57 countries. 27 percent of the students are international citizens and 27 percent of domestic students identify as African American, Asian American, Latinx, Native American, or multiracial. 57 percent of incoming first-year students were in the top 10 percent of their high school classes.

Mount Holyoke is a member of the Five College Consortium (along with Amherst, Hampshire, and Smith Colleges and the University of Massachusetts at Amherst). The College has a longstanding history of purposeful engagement in the world, expressed in a range of ways, from community-based learning to summer science programs.

External Relations Specialist Position Summary

Mount Holyoke is currently searching for an External Relations Specialist to manage, organize, and carry out the responsibilities of the external relations program of the Career Development Center. This position provides administrative and logistical support for onsite programs and works in close collaboration with the other members of the External Relations team to support a comprehensive employer and alumnae engagement effort. The position is supervised by the Senior Associate Director of External Relations.

Duties and responsibilities:

  • Assist with cultivating and maintaining strong relationships with employers and alumnae to provide internships and career opportunities for students and recent alumnae

  • Provide high-quality service and support to employers, alumnae, students, faculty and other constituents (in person, via telephone or through email)

  • Coordinate employer and alumnae events (information sessions, on-campus interviews, and other external relations events) and provide on-site staff support during programs

  • Utilize information systems and calendars for employer communications, career fairs, on-campus recruiting, resume referral, job listing services, resume collections and interviews

  • Assist in creating promotional materials and advertising for employer and graduate school information sessions and events

  • Maintain accurate records of external relations interactions with employers and alumnae

  • Conduct research for specific projects and external relations initiatives

  • Check and maintain the general on-campus recruiting email account

  • Vet opportunities to ensure the validity and accuracy of employer profiles and job postings

  • Assist with researching hiring trends to identify new employment opportunities

  • Leverage the on-campus recruitment system to survey/analyze/report employer needs, develop employer services, promote services to employers

  • Prepare employment opportunity updates for career advisors

  • Provide coverage for the main CDC reception desk when needed

  • Hire, train, and supervise external relations student staff 

  • Other duties as assigned

Qualifications:

  • Excellent written and oral communication skills, customer focus and attention to detail.

  • Strong skills in interpersonal communication, relationship development, follow up, contact management, and needs assessment

  • Demonstrated skill with managing events, program management, and  problem-solving 

  • Fast learner with strong organizational and time management skills

  • Willingness to work a flexible schedule that includes evenings and occasional weekends as needed (particularly heavy weeknight evenings during September/October and February/ March)

  • Professional demeanor when interacting with internal and external constituents including employers, students, alums, staff, faculty, and trustees

  • Technical proficiency including Excel/mail merge/databases

  • Experience working with CRM tools and data management systems; knowledge of Handshake is a plus. 

  • Commitment to principles of community and diversity, and the ability and desire to effectively and consistently relate to a diverse student population

Preferred Qualifications

  • Associate’s degree is required; Bachelor's degree preferred

  • 1 to 2 years of experience in career services, recruiting, or sales and marketing 

  • Experience in employer engagement and recruitment 

  • Proven self-starter with the ability to manage multiple tasks and competing priorities 

  • Demonstrated strategic and innovative approach to problem-solving 

  • Supervisory experience is a plus 

Working Conditions

  • Standard office setting including a shared photocopier and telephone system

  • A private office with a desktop computer with job-related software

  • Will be required to work evenings and occasional weekends during the fall and spring recruiting seasons

Physical Demands

The External Relations Specialist may occasionally lift and/or move up to 20lbs. Specific vision abilities required by this job include close vision, distance vision, precise hand-eye coordination, and the ability to identify and distinguish colors. While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to stoop, kneel,  and crouch.

This job description is in no way states or implies that these are the only duties performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. 

Effective January 1, 2020 all new hires will be required to complete the background check process prior to commencing their Service Activity (employment) with the College. All offers of employment and continued employment at Mount Holyoke College are contingent upon satisfactory results of thorough background checks. For additional information about the Mount Holyoke College Background Check Policy, please visit Background Checks.

Mount Holyoke College is an Equal Opportunity Employer.

Mount Holyoke College is committed to enriching the educational experience it offers through the diversity of its faculty, administration, and staff members. Mount Holyoke seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, and relevance in a global society. In furtherance of institutional excellence, the College encourages applications from individuals from underrepresented groups, including faculty, staff, and administration of color, diverse gender identities, first generation college students and individuals who have followed non-traditional pathways to college, and individuals with a demonstrated leadership commitment to including diverse backgrounds and perspectives.